Shipping policy
Shipping Policy
VELARE
Last updated: [Add date]
Thank you for shopping with VELARE. We are committed to delivering your order safely and as quickly as possible, no matter where you are in the world.
Worldwide Shipping
We proudly offer worldwide shipping.
Shipping times may vary depending on your location and current demand.
Order Processing Time
All orders are processed within 1–3 business days after the order is placed.
Orders are not processed on weekends or holidays.
Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking information.
Estimated Delivery Times
Estimated delivery times depend on your location:
United States:
5–12 business days
Canada / Europe:
7–15 business days
Australia / New Zealand:
7–15 business days
Rest of the world:
10–20 business days
Please note that these are estimated delivery times, not guaranteed delivery dates.
Possible Shipping Delays
Occasionally, shipping delays may occur due to:
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customs inspections
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high shipping demand
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weather conditions
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courier delays
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international logistics issues
VELARE is not responsible for delays caused by shipping carriers or customs processing.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Tracking updates may take 2–5 days to appear in the system.
Incorrect Address
Please ensure that your shipping address is correct when placing your order.
VELARE is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping information, please contact us within 12 hours of placing your order.
Lost or Stolen Packages
VELARE is not responsible for lost or stolen packages confirmed as delivered by the carrier.
If your package is marked as delivered but you cannot locate it, please contact your local shipping carrier.
Contact
If you have any questions about shipping, please contact us:
VELARE Support
📧 soul202324@gmail.com