Privacy policy

Privacy Policy

VELARE

Last updated: [Add date]

This Privacy Policy describes how VELARE collects, uses, and shares your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • your web browser

  • IP address

  • time zone

  • cookies installed on your device

Additionally, as you browse the site, we collect information about:

  • the pages you view

  • the products you look at

  • websites or search terms that referred you to our site

  • how you interact with the website

Information You Provide

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • your name

  • billing address

  • shipping address

  • payment information

  • email address

  • phone number

Payment information is processed securely through third-party payment providers.

VELARE does not store your payment card details.

How We Use Your Information

We use the information we collect to:

  • process and fulfill your orders

  • communicate with you

  • provide customer support

  • screen orders for potential fraud

  • improve our website and services

  • send updates about your order

With your permission, we may also send marketing emails or promotions.

Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our business.

These may include:

  • payment processors (such as PayPal or Shopify Payments)

  • shipping carriers and logistics providers

  • website hosting services (such as Shopify)

We may also share information if required by law or to protect our legal rights.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how customers use our website.

Cookies allow us to:

  • remember your preferences

  • improve website performance

  • analyze traffic and usage

You can choose to disable cookies through your browser settings.

Data Retention

We keep your order information for our records unless and until you request that we delete this information.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • the right to access your personal information

  • the right to request correction or deletion

  • the right to object to certain processing of your data

To exercise these rights, please contact us using the email below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact

For more information about our privacy practices or if you have questions, please contact us at:

VELARE Support
📧 soul202324@gmail.com